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Welcome to Reynolds Heat N Air. By accessing our website or utilizing our services, you agree to be bound by the following Terms of Service.
1. SMS Terms & Use Cases
By providing your phone number and opting in, you consent to receive SMS/text messages from Reynolds Heat N Air. These messages may include, but are not limited to:
- Appointment Confirmations: Notifications regarding your scheduled HVAC service or estimate.
- Service Updates: Real-time updates regarding technician arrival times and service progress.
- Promotional Offers: Seasonal maintenance reminders, service specials, and limited-time offers.
- Account Alerts: Important notifications regarding your service history or billing details.
2. Opt-Out Instructions
Your privacy and control are important to us. You can cancel SMS service at any time by texting “STOP” to our number. After sending “STOP,” you will receive a confirmation message, and you will no longer receive SMS communications from us. If you wish to opt back in, you can sign up again through our website or services.
3. Customer Support
If you are experiencing issues with our messaging program, you can reply with the keyword HELP for assistance, or contact us directly at scott@reynoldsheatnair.com.
4. Message and Data Rates
Message and data rates may apply for messages sent to you from us and from you to us. Message frequency may vary based on your interaction with our services. For questions about your text or data plan, please contact your wireless provider.
5. Carrier Liability Disclaimer
Carriers such as AT&T, T-Mobile, Verizon, and others are not responsible for delayed or undelivered messages. While we aim to provide timely communication, delivery depends on your mobile carrier network.
6. Age Restriction
You must be at least eighteen (18) years of age to use this website or subscribe to our SMS services. By using our services, you confirm that you meet this requirement and have the legal capacity to agree to these terms.
7. Privacy Policy
We respect your privacy. All information collected through our website and SMS services is governed by our Privacy Policy. We do not share mobile information with third parties or affiliates for marketing or promotional purposes.
You can review our full Privacy Policy Here.
8. Changes to Terms
Reynolds Heat N Air reserves the right to update or modify these Terms of Service at any time. Continued use of our services after any changes indicates your acceptance of those updates.
Contact Us
If you have any questions regarding these Terms, please contact us at:
Email: scott@reynoldsheatnair.com
Effective as of: March 25, 2026